Windows Defender error when restarting computers with VirusScan 2009 installed
| Affected Suites: |
Affected Products: |
Affected Operating Systems: |
Affected Applications: |
|
Total Protection
Internet Security Suite
VirusScan Plus
|
VirusScan 2009
|
Windows Vista
|
Microsoft Windows Defender
|
Description
The 2009 McAfee consumer products for Windows Vista disable Microsoft Windows Defender to improve system performance. Windows Vista users who have installed the 2009 McAfee consumer products should not enable Windows Defender. After Windows Defender has been enabled, the following error message is displayed at every computer restart:
Solution
Disable Windows Defender.
- Click Windows and then select All Programs.
- Select Accessories.
- Right-click Command Prompt and select Run as Administrator...
- Type the following commands (NOTE: The space between = and " is required):
sc config WinDefend start= "disabled"
sc stop WinDefend
- Press ENTER.
