McAfeeHelp Document Template Internet Connection issues with Microsoft Windows Vista
Summary: The network auto-tuning feature in Microsoft Windows Vista can cause connection issues.
Affected Suites: | Affected Products: | Affected Operating Systems: | Affected Applications: |
| Total Protection
Internet Security Suite
PC Protection Plus
VirusScan Plus
Wireless Protection
| AntiSpyware
Data Backup
Internet Security
Personal Firewall Plus
Privacy Service
QuickClean
SecurityCenter
SiteAdvisor
Anti-Spam
SpamKiller
VirusScan
Wireless Protection
| Windows Vista (32-bit)
| N/A
|
Description
Windows Vista has an auto-tuning feature for network components which can cause connection issues.
You can turn off the network auto-tuning feature to test if it is causing connection problems.
Solution
Use the steps below to disable the network auto-tuning feature:
- Click on Start, select Run, type CMD, and click OK.
- At the C:\> prompt, type the command below and press ENTER:
netsh int tcp set global autotuninglevel=disabled
If disabling network auto-tuning does not resolve the connection issue, use the steps below to re-enable it:
- Click on Start, select Run, type CMD, and click OK.
- At the C:\> prompt, type the command below and press ENTER:
netsh int tcp set global autotuninglevel=normal
Additional information
For more information on Windows Vista networking and McAfee VirusScan, see the below links:
Last Modified: 10/09/07
Modified by: WHudson
