Free Technical Support

Our comprehensive online support is free of charge.

  1. McAfee Virtual Technician can diagnose and fix many problems related to your McAfee product. For problems it can’t fix, it collects information to make Search and Chat more effective.
  2. FAQs and Search. If McAfee Virtual Technician can’t fix your problem or if you’re accessing this site from a different computer, use our FAQs and powerful search tool to help you find answers.
  3. Live Chat. Still experiencing trouble? Contact one of our Chat technicians who, with your permission, may remotely access your PC to resolve your issue, while you watch!

Click the Start button to begin the free online support process.


Fee-based Support

Click here to choose from a number of Fee-based Phone Support options. While you may decide to use Phone Support services at any time, we recommend that you try the free, online Technical Support services first -- online services are usually the quickest path to problem resolution.

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