How to cancel Auto-Renewal


Issue Description

This document explains the McAfee Auto-Renewal program, and how to cancel it if required.

All paid subscription services are automatically enrolled in the McAfee Auto-Renewal program. This feature ensures your virus protection is not interrupted. Without the auto-renewal feature, you would no longer be protected when your license expires.

For more details about the McAfee Auto-Renewal program, see CS40083.


 

Solution

  1. Open a web browser and go to http://home.mcafee.com. 
  2. Click My Account.
  3. Log in using your email address and password. If you do not have a McAfee account, select New User? Register Now, follow the prompts to create your McAfee account, then click Log In.

    NOTE: If you would like the McAfee website to remember your username, check the box labeled Remember Me.
     
  4. Mouse-over My Account and select Auto-Renewal Settings.
  5. Select Turn Off. If your Auto-Renewal is set to Off, you don't need to do anything.

If you require additional assistance, contact Customer Service by Chat or Phone.

 

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