How to install and uninstall McAfee Anti-Theft 2.x


Environment

Affected Products:
McAfee Anti-Theft 2.x

Affected Operating Systems:
Microsoft Windows 8
Microsoft Windows 7


Summary

This article details the steps required to install and uninstall McAfee Anti-Theft 2.x.

Problem

Installing and removing Anti-Theft is not a difficult process; however, caution is urged. This article covers normal installation and removal on a system that has not been significantly changed from when the software was originally installed. If you have replaced a major hardware component such as the motherboard, or the computer was re-imaged, see TS101484.

Solution 1

Installation and Setup
IMPORTANT: Before you begin, ensure that your computer has a stable Internet connection (not Wi-Fi), is connected to AC power, and that your energy saving options will not trigger during the install process.

  1. Close all open programs.
  2. Open a web browser and go to http://home.mcafee.com.
  3. Click My Account.
  4. Type your email address and password and click Log In.

    If you do not have a McAfee account, select New User? Register Now, follow the prompts to create your McAfee account, and then click Log In.

    NOTE: If you want the website to remember your username for future use, select the Remember Me checkbox.
     
  5. Select the (+) icon.
  6. Select your computer and select McAfee Anti-Theft.
  7. Click Download.
  8. Read the End User License Agreement (EULA) and click I Agree.
  9. Click Download and save the installer to your Desktop.
  10. Close your web browser and run McAfeeSetup.exe.
  11. When prompted, type the user name and password you used for the My Account login, and click Next.
  12. Click Next and Finish.
  13. Click Next on the Set Up Anti-Theft screen.
  14. Type an unlock password. The Anti-Theft password should be eight integers (for example, 12345678).
  15. Type an email address that will be used to send Anti-Theft Service messages for this system. You can provide the same email address you used for My Account.
  16. Select Let me track my PC.
  17. Click Next.
  18. Click Close when setup completes.
NOTE: After the installation finishes, the Anti-Theft icon might display a busy status. This delay is the result of the file encryption process. The duration of the delay will depend on the number of data files on your system.

Solution 2

Uninstall Anti-Theft
The Anti-Theft uninstall application verifies whether a device is enrolled or not. If the device is enrolled, Anti-Theft prompts you for your McAfee account credentials before it allows you to uninstall the product.

  1. Click Start and select Control Panel.
  2. Open Programs and Features.
  3. Double-click McAfee Anti-Theft.
  4. Type the Anti-Theft online user account you previously used to download and enroll the application, when prompted.
  5. Decrypt any data files that were encrypted and uninstall the Anti-Theft service.

Because the Anti-Theft application files are required to decrypt your data, you are prompted to restart your computer after the decryption finishes. The Anti-Theft application is not fully removed until after the restart.

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