Removing incompatible third party applications (2010)


Environment

Affected Suites:
Total Protection 2010
Internet Security Suite 2010
AntiVirus Plus 2010

Affected Operating Systems:
Windows XP
Windows Vista
Windows 7

NOTE: If you are unsure what version of the McAfee Security software you have installed, please see article TS101107.

Summary

Some third-party applications will not allow McAfee software install or run correctly. To ensure your computer is functioning efficiently with McAfee software, uninstall all applications found in the list below. 

  • Check the list of incompatible applications below to verify that the software will not interfere with McAfee programs.
     
  • Uninstall the incompatible applications from your computer using the links provided below or by using Windows program removal tools.
For instructions on Windows program removal tools, please see the Related Information.


Solution

  List of Incompatible Applications
 

Product Link for removal
Ad-Aware Pro 2007 http://www.lavasoftsupport.com/index.php?showtopic=12832
Ad-Aware SE Personal http://www.lavasoft.com/support/faq_aawse.php#11
AhnLab Security Pac Use Windows Control Panel, Add or Remove Programs.
AhnLab V3 Internet Security 2007 Use Windows Control Panel, Add or Remove Programs.
AhnLab V3 Internet Security 2007 Platinum Use Windows Control Panel, Add or Remove Programs.
Aluria LiteScanner Use Windows Control Panel, Add or Remove Programs.
AntiVirusKit 2006 From G-Data Security Use Windows Control Panel, Add or Remove Programs.
Anyware Antivirus for Windows 95 Use Windows Control Panel, Add or Remove Programs.
Anyware Antivirus for Windows NT Use Windows Control Panel, Add or Remove Programs.
AOL AntiVirus 1.0 http://help.channels.aol.com/kjump.adp?articleId=220683
AT&T Radial Internet Security Suite http://kb.freedom.net/index.php?ToDo=view&Frame=1&questId=493&catId=13
Avast! Antivirus http://www.avast.com/eng/avast-uninstall-utility.html
AVG 6.X Anti-Virus System Use Windows Control Panel, Add\Remove Programs.
AVG 7.5 http://www.avg.com/filedir/util/avg_arm_sup_____.dir/avgremover.exe
AVG 8.0 http://www.avg.com/in-en/download-tools
AVG Anti-Virus 7.1 http://www.avg.com/in-en/download-tools
Avira AntiVir Personal - Free Antivirus http://www.avira.com/en/support/kbdetails.php?id=88
Avira AntiVir PersonalEdition Classic http://www.avira.com/en/support/kbdetails.php?id=88
Avira AntiVir PersonalEdition Premium http://www.avira.com/en/support/kbdetails.php?id=88
Avira AntiVir Premium http://www.avira.com/en/support/kbdetails.php?id=88
Avira Premium Security Suite http://www.avira.com/en/support/kbdetails.php?id=88
BitDefender 8 Free Edition http://kb.bitdefender.com/KB333-en--How-to-uninstall-BitDefender.html
BitDefender 9 Antispyware http://kb.bitdefender.com/KB333-en--How-to-uninstall-BitDefender.html
BitDefender 9 Internet Security http://kb.bitdefender.com/KB333-en--How-to-uninstall-BitDefender.html
BitDefender 9 Professional Plus http://kb.bitdefender.com/KB333-en--How-to-uninstall-BitDefender.html
BitDefender 9 Standard http://kb.bitdefender.com/KB333-en--How-to-uninstall-BitDefender.html
BitDefender Antivirus http://kb.bitdefender.com/KB333-en--How-to-uninstall-BitDefender.html
BitDefender Internet Security v10 http://kb.bitdefender.com/KB333-en--How-to-uninstall-BitDefender.html
BitDefender Total Security 2009 http://kb.bitdefender.com/KB333-en--How-to-uninstall-BitDefender.html
Blink Personal Edition Use Windows Control Panel, Add\Remove Programs.
BullGuard Use Windows Control Panel, Add\Remove Programs.
BullGuard 4.5 Use Windows Control Panel, Add\Remove Programs.
CA Anti-Virus Use Windows Control Panel, Add\Remove Programs.
CA Anti-Virus 1.0.0.4 http://homeofficeforum.ca.com/homeofficeforum/showthread.php?t=3378
CA eTrust Antivirus : OS - XP http://homeofficekb.ca.com/login.asp?username=guest&target=DOCUMENT&openparameter=3113
CA eTrust Antivirus : OS -Vista http://homeofficekb.ca.com/login.asp?username=guest&target=DOCUMENT&openparameter=2731
CA eTrust AntiVirus http://homeofficeforum.ca.com/homeofficeforum/showthread.php?t=3378
Clearwire Security Suite (Authentium) Use Windows Control Panel, Add\Remove Programs.
Command AntiVirus for Windows Enterprise Use Windows Control Panel, Add\Remove Programs.
Cyberdefender http://www.cyberdefender.com/cgi-bin/support/kb.cgi?view=702&lang=en
Cyberhawk http://www.cybersitterhelp.com/KB/XcIBViewItem.asp?ID=33
Dr Ahn V3Pro 2002 Deluxe Use Windows Control Panel, Add\Remove Programs.
Dr Solomon's Anti-Virus Use Windows Control Panel, Add\Remove Programs.
Dr Solomon's Anti-Virus Toolkit Use Windows Control Panel, Add\Remove Programs.
Dr Solomon's Anti-Virus Toolkit Use Windows Control Panel, Add\Remove Programs.
Dr Solomon's FindVirus Use Windows Control Panel, Add\Remove Programs.
Dr Solomon's NetShield 4.5.0 Use Windows Control Panel, Add\Remove Programs.
Dr Solomon's NetShield v4.0.3 Use Windows Control Panel, Add\Remove Programs.
Dr Solomon's VirusScan v4.0.1 Use Windows Control Panel, Add\Remove Programs.
Dr Solomon's VirusScan v4.0.2 Use Windows Control Panel, Add\Remove Programs.
Dr Solomon's VirusScan v4.0.3 Use Windows Control Panel, Add\Remove Programs.
Dr Solomon's Virusscan v4.0.3 Use Windows Control Panel, Add\Remove Programs.
Dr. Web Anti-Virus Use Windows Control Panel, Add\Remove Programs.
eScan Anti-Virus (AV) Use Windows Control Panel, Add\Remove Programs.
eScan Internet Security Use Windows Control Panel, Add\Remove Programs.
eScan Professional for Windows Use Windows Control Panel, Add\Remove Programs.
ESET NOD32 Antivirus http://kb.eset.com/esetkb/index?page=content&id=SOLN2289
ESET NOD32 Antivirus http://kb.eset.com/esetkb/index?page=content&id=SOLN2289&actp=search&viewlocale=en_US&searchid=1268143651320
ESET Smart Security http://kb.eset.com/esetkb/index?page=content&id=SOLN2289&actp=search&viewlocale=en_US&searchid=1268143651320
eTrust EZ Armor Antivirus Use Windows Control Panel, Add\Remove Programs.
eTrust ezAntivirus 7.0 Use Windows Control Panel, Add\Remove Programs.
eXtendia AntiVirus AVK Pro Use Windows Control Panel, Add\Remove Programs.
FortiClient Use Windows Control Panel, Add\Remove Programs.
F-Prot Antivirus http://www.f-prot.com/support/windows/fpwin_faq/332.html
F-Prot for Windows http://www.f-prot.com/support/windows/fpwin_faq/332.html
F-Secure Anti-Virus http://support.f-secure.com/enu/home/supportissue/fsis2006/install_q05.shtml
F-Secure Anti-Virus 2006 http://support.f-secure.com/enu/home/supportissue/fsis2006/install_q05.shtml
F-Secure Internet Security http://support.f-secure.com/enu/home/supportissue/fsis2006/install_q05.shtml
F-Secure Internet Security 2006 http://support.f-secure.com/enu/home/supportissue/fsis2006/install_q05.shtml
G DATA AntiVirus Use Windows Control Panel, Add\Remove Programs.
G DATA AntiVirusKit Use Windows Control Panel, Add\Remove Programs.
G DATA InternetSecurity Use Windows Control Panel, Add\Remove Programs.
G DATA TotalCare Use Windows Control Panel, Add\Remove Programs.
Hauri ViRobot Desktop 5.0 Use Windows Control Panel, Add\Remove Programs.
Jiangmin Antivirus KV2007 http://global.jiangmin.com/support.htm#5
Jiangmin Antivirus Software http://global.jiangmin.com/support.htm#5
Kaspersky Anti-Virus 2009 http://usa.kaspersky.com/support/home/208279463/
Kaspersky Anti-Virus 6.0 http://usa.kaspersky.com/support/home/208279463/
Kaspersky Anti-Virus for Workstation Use Windows Control Panel, Add\Remove Programs.
Kaspersky Anti-Virus Personal http://usa.kaspersky.com/support/home/208279463/
Kaspersky Anti-Virus Personal Pro http://usa.kaspersky.com/support/home/208279463/
Kaspersky Internet Security 2009 http://usa.kaspersky.com/support/home/208279463/
Kaspersky Internet Security 6.0 http://usa.kaspersky.com/support/home/208279463/
Kaspersky(TM) Anti-Virus http://usa.kaspersky.com/support/home/208279463/
Kaspersky(TM) Anti-Virus for Workstation http://usa.kaspersky.com/support/home/208279463/
Kingsoft Internet Security Use Windows Control Panel, Add\Remove Programs.
Kingsoft Internet Security 9 Use Windows Control Panel, Add\Remove Programs.
Lavasoft Ad-Watch http://www.lavasoftsupport.com/index.php?showtopic=12832
McAfee AntiSpyware 1.X Use Windows Control Panel, Add\Remove Programs.
McAfee AntiSpyware 2.0 Use Windows Control Panel, Add\Remove Programs.
McAfee Consumer VirusScan http://download.mcafee.com/products/licensed/cust_support_patches/mskcleanuptool.exe
McAfee Guard Dog 2.0.5 Use Windows Control Panel, Add\Remove Programs.
McAfee Managed VirusScan Use Windows Control Panel, Add\Remove Programs.
McAfee NetShield v4.0.2 Use Windows Control Panel, Add\Remove Programs.
McAfee NetShield v4.0.3 Use Windows Control Panel, Add\Remove Programs.
McAfee NetShield v4.5.0 Use Windows Control Panel, Add\Remove Programs.
McAfee PrivacyService http://download.mcafee.com/products/licensed/cust_support_patches/mpscleanuptool.exe
McAfee Total Protection for Small Business Use Windows Control Panel, Add\Remove Programs.
McAfee VirusScan 3.x for Windows NT Use Windows Control Panel, Add\Remove Programs.
McAfee VirusScan 3.x Retail/OEM Use Windows Control Panel, Add\Remove Programs.
McAfee VirusScan 6.X Use Windows Control Panel, Add\Remove Programs.
McAfee VirusScan 7.X http://download.mcafee.com/products/licensed/cust_support_patches/vscleanuptool.exe
McAfee VirusScan Enterprise 8.0i https://kc.mcafee.com/corporate/index?page=content&id=kb58597
McAfee VirusScan Enterprise 8.5 https://kc.mcafee.com/corporate/index?page=content&id=kb50602
McAfee VirusScan TC Use Windows Control Panel, Add\Remove Programs.
McAfee VirusScan v4.0.x, 4.5x, 5.x Use Windows Control Panel, Add\Remove Programs.
NOD32 antivirus system Use Windows Control Panel, Add\Remove Programs.
Norman Internet Control http://www.norman.com/support/support_issue_archive/67798/en-us
Norman Internet Control http://www.norman.com/support/support_issue_archive/67798/en-us
Norman Security Suite http://www.norman.com/support/support_issue_archive/67798/en-us
Norman Virus Control http://www.norman.com/support/support_issue_archive/67798/en-us
Norton 360 (Symantec Corporation) http://service1.symantec.com/support/norton360.nsf/docid/2006112909122875
Norton AntiVirus (Symantec Corporation) http://service1.symantec.com/support/norton360.nsf/docid/2006112909122875
Norton AntiVirus 2000 http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Norton AntiVirus 2001 http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Norton AntiVirus 2002 http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/docid/2001045512474266
Norton AntiVirus 2002 (Component of Norton System Works 2002) http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/docid/2001045512474266
Norton AntiVirus 2002 Professional Edition http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/docid/2001045512474266
Norton AntiVirus 2003 http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/docid/2001045512474266
Norton AntiVirus 2003 Professional Edition http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Norton AntiVirus 2004 http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/docid/2002080916456866
Norton AntiVirus 2005 http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Norton AntiVirus 2006 ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Norton AntiVirus 2008 ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Norton AntiVirus 2009 ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Norton AntiVirus 5.0 For Windows http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Norton AntiVirus Corporate Edition 7.0 for Windows NT http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/934d7988e4ebff7c88257348007a2574?OpenDocument
Norton AntiVirus Corporate Edition 7.X for Windows 9X/NT http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/934d7988e4ebff7c88257348007a2574?OpenDocument
Norton AntiVirus Corporate Edition for Windows 7.0 http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/934d7988e4ebff7c88257348007a2574?OpenDocument
Norton AntiVirus version 9 http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Norton Internet Security http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Norton Internet Security 2002 Use Windows Control Panel, Add\Remove Programs.
Norton Internet Security 2004
(Norton Anti-Virus 10)
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Norton Internet Security 2007 Use Windows Control Panel, Add\Remove Programs.
Norton Internet Security 2008 ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Norton Internet Security 2009 ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Norton Internet Security Professional 2004 Use Windows Control Panel, Add\Remove Programs.
Norton Mobile Update Agent Use Windows Control Panel, Add\Remove Programs.
Norton Mobile Update Distribution Console Use Windows Control Panel, Add\Remove Programs.
Norton Rescue Disk Use Windows Control Panel, Add\Remove Programs.
Norton SystemWorks 2004 Professional
(Norton AntiVirus 10)
Use Windows Control Panel, Add\Remove Programs.
Norton SystemWorks 2006 Use Windows Control Panel, Add\Remove Programs.
NVC v5.40 Use Windows Control Panel, Add\Remove Programs.
Panda Antivirus http://www.pandasecurity.com/homeusers/support/card?id=23210&IdIdioma=2&ref=TechPortal
Panda Antivirus + Firewall 2008 http://www.pandasecurity.com/homeusers/support/card?id=23210&IdIdioma=2&ref=TechPortal
Panda Antivirus Platinum http://www.pandasecurity.com/homeusers/support/card?id=659&idIdioma=2&pagina=1
Panda Antivirus Pro 2009 Use Windows Control Panel, Add\Remove Programs.
Panda Antivirus Titanium http://www.pandasecurity.com/enterprise/support/card?id=41209&idIdioma=2
Panda Global Protection 2009 http://www.pandasecurity.com/homeusers/support/card?id=80022&idIdioma=2
Panda Internet Security 2007 http://www.pandasecurity.com/homeusers/support/card?id=23106&IdIdioma=2
Panda Internet Security 2009 http://www.pandasecurity.com/homeusers/support/card?id=60027
Panda Platinum 2006 Internet Security Use Windows Control Panel, Add\Remove Programs.
Panda Titanium 2006
Antivirus + Antispyware
Use Windows Control Panel, Add\Remove Programs.
Panda Titanium Antivirus 2004 version 3.0 Use Windows Control Panel, Add\Remove Programs.
Panda Titanium Antivirus 2005 Use Windows Control Panel, Add\Remove Programs.
PC Tools AntiVirus Use Windows Control Panel, Add\Remove Programs.
PC Tools AntiVirus 5.0 Use Windows Control Panel, Add\Remove Programs.
PC-cillin 2000 for NT http://esupport.trendmicro.com.au/1/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx
PC-cillin 2003 http://esupport.trendmicro.com.au/1/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx
PC-cillin Internet Security 2005 http://esupport.trendmicro.com.au/1/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx
Protector Plus for Windows Use Windows Control Panel, Add\Remove Programs.
Quick Heal http://www.quickheal.co.in/installation-uninstallation.asp
Quick Heal AntiVirus Plus http://www.quickheal.co.in/installation-uninstallation.asp
Quick Heal Total Security Use Windows Control Panel, Add\Remove Programs.
Rising Antivirus Use Windows Control Panel, Add\Remove Programs.
Shield Delux 2009 AV Use Windows Control Panel, Add\Remove Programs.
Security Shield 2009 Use Windows Control Panel, Add\Remove Programs.
Safeworld AntiVirus Use Windows Control Panel, Add\Remove Programs.
Sophos Anti-Virus Use Windows Control Panel, Add\Remove Programs.
Sophos Anti-Virus version 3.x Use Windows Control Panel, Add\Remove Programs.
Symantec Antivirus Use Windows Control Panel, Add\Remove Programs.
Symantec AntiVirus Client ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Symantec Antivirus Corporate Edition Use Windows Control Panel, Add\Remove Programs.
System Mechanic Professional 2007 Use Windows Control Panel, Add\Remove Programs.
Trend Micro AntiVirus http://esupport.trendmicro.com/1/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx
Trend Micro AntiVirus plus AntiSpyware http://esupport.trendmicro.com/1/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx
Trend Micro AntiVirus plus AntiSpyware 2008 http://esupport.trendmicro.com/1/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx
Trend Micro Internet Security http://esupport.trendmicro.com/Pages/How-do-I-uninstall-my-Trend-Micro-Home-and-Home-Office-program-if-the.aspx
Trend Micro Internet Security Pro http://esupport.trendmicro.com/Pages/How-to-install-Trend-Micro-Internet-Security-Pro-2009-for-Dell.aspx
Trend Micro Internet Security v11 Use Windows Control Panel, Add\Remove Programs.
Trend Micro PC-cillin Internet Security 2007 http://esupport.trendmicro.com/9/Uninstalling-Trend-Micro-PC-cillin-Internet-Security-2007.aspx
Trend Office Scan http://esupport.trendmicro.com/Pages/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx
Trend Office Scan 3.51 http://esupport.trendmicro.com/Pages/How-do-I-remove-old-or-new-versions-of-Trend-Micro-products-in-my-comp.aspx
Trend Office Scan95 3.51 http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1036063&id=EN-1036063
Trend PC-cillin 2000 http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1033129&id=EN-1033129
Trend PC-cillin 2002 http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1033129&id=EN-1033129
Trend PC-cillin 98 http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-1033129&id=EN-1033129
Trend ServerProtect 5.11 Use Windows Control Panel, Add\Remove Programs.
TrustPort Antivirus Use Windows Control Panel, Add\Remove Programs.
Verizon Internet Security Use Windows Control Panel, Add\Remove Programs.
V3 Pro 2004 Use Windows Control Panel, Add\Remove Programs.
V-Buster Windows Interface 2004 Use Windows Control Panel, Add\Remove Programs.
Virus Chaser Use Windows Control Panel, Add\Remove Programs.
VirusBuster for Windows version 4.7 Use Windows Control Panel, Add\Remove Programs.
VirusBUSTER II Use Windows Control Panel, Add\Remove Programs.
Webroot Internet Security Essentials http://support-uk.webroot.com/cgi-bin/webroot_uk.cfg/php/enduser/fattach_adp.php?p_tbl=9&p_id=1677&p_created=1219336718
Webroot Spy Sweeper with AntiVirus http://support-uk.webroot.com/cgi-bin/webroot_uk.cfg/php/enduser/fattach_adp.php?p_tbl=9&p_id=1677&p_created=1219336718
Windows Live OneCare Use Windows Control Panel, Add\Remove Programs.
Zone Alarm Security Suite 5.5 http://download.zonealarm.com/bin/free/support/cpes_clean.exe
Zone Alarm with Antivirus 5.5 http://download.zonealarm.com/bin/free/support/cpes_clean.exe
ZoneAlarm Anti-virus http://download.zonealarm.com/bin/free/support/cpes_clean.exe
ZoneAlarm Extreme Security http://download.zonealarm.com/bin/free/support/cpes_clean.exe
ZoneAlarm Pro Use Windows Control Panel, Add\Remove Programs.
ZoneAlarm Security Suite Use Windows Control Panel, Add\Remove Programs.

 





 

 

Related Information

Windows program removal tools for Windows XP:

  1. Click Start, Settings, Control Panel.
  2. Double-click Add or Remove Programs.
  3. Select the program to uninstall.
  4. Click Remove and follow the steps provided.
     
For Windows Vista / 7
  1. Click Start, Search, type PROGRAMS AND FEATURES and click Go.
  2. Double-click Programs and Features.
  3. Select the program to uninstall.
  4. Click Uninstall and follow the steps provided.

Previous Document ID

307274

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