How to install McAfee consumer products


Issue Description

Affected Suites:
All McAfee Security Suites

Affected Operating Systems:
Micorosft Windows 8
Micorosft Windows 7
Micorosft Windows Vista
Micorosft Windows XP
Apple Mac OS X 10.6 (and higher)
Google Android Smartphones and Tablets
RIM Blackberry Smartphones
Symbian OS

Solution

Installing on a PC or Mac for the first time
The first time you install your McAfee software, our account management dashboard will help you get started.

  1. Open a web browser and go to http://home.mcafee.com
  2. Click Log In.
  3. Type your email address and password, and click Log In.

    If you do not have a McAfee account, select New User? Register Now, follow the prompts to create your McAfee account, and then click Log In.

    If you want the website to remember your username in the future, select Remember Me.
     
  4. Click My Account.

    An install helper automatically displays to give you quick access to protect your devices.
     
  5. Select the computer you are currently using from the popup and click Download.
  6. Select the correct product subscription, then click Download again.
     
    NOTE: You can also choose to install additional protection programs you have purchased, such as McAfee Family Protection, from this product subscription selection.
     
  7. Read the End User License Agreement (EULA) and click I Agree to accept the terms and continue to the download and installation.
  8. Follow the onscreen instructions to install and configure your McAfee software on your computer.


Installing to additional computers
After your first installation, you can install to additional devices (providing you purchased enough licenses).

  1. Log in to your McAfee account at http://home.mcafee.com from the computer you want to protect.Click the (+) icon.

    An install helper automatically displays to give you quick access to protect your devices.
     
  2. Select the computer you want to protect and click Download.  
  3. Select the correct product subscription, then click Download again.
  4. Read the End User License Agreement (EULA) and click I Agree to accept the terms and continue to the download and installation.
  5. Follow the onscreen instructions to install and configure your McAfee software



Installing on a mobile device

  1. Open a web browser and go to http://home.mcafee.com
  2. Click Log In.
  3. Type your email address and password, and click Log In.

    If you do not have a McAfee account, select New User? Register Now, follow the prompts to create your McAfee account, and then click Log In.

    If you want the website to remember your user name in the future, select Remember Me.
     
  4. Click My Account
  5. Select the mobile device you want to protect and click Send Link.
  6. Select the mobile device platform and the product you want to install.
  7. Click Next.
  8. Select your country and type your mobile phone number or device nickname (for tablets).

    The link to download your software is then sent to your device using SMS or email.
     
  9. Follow the link sent to your device to install.

    Ensure you use the same phone number and email address during activation.

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